Soft Bounce


Soft bounces typically indicate a temporary delivery issue for an email address. These bounces can occur because of reasons such as a subscriber's mailbox is full, a recipient email server is down or offline, or an email message is too large. MailChimp will attempt sending to soft bounces three times before they will be categorized as hard bounces.

Did you find this article useful?



  • Subscriber

    A subscriber is a person who has opted-in, or subscribed, to your email list. Your list(s) Email Assurance Grade is determined by the Deliverability C...

  • Stale List

    A stale list is one that has not been mailed to regularly. Usually with a stale list, the sender has failed to mail on a recurring basis OR the subscr...

  • Spam Trap

    A spam trap is an email address that's not actively used, but is actively monitored. Spam traps can be set up to intentionally catch spammers, OR an e...

  • SMTP

    An SMTP server is a computer that receives outgoing mail messages and routes them to their intended recipients. Messages often must pass through sever...

  • Permission

    Having permission means having a person's consent to send them email. By opting-in to your email list, a subscriber has given you permission to send t...