IP Reputation


Your IP Reputation is a holistic view of your IP, taking into account factors including spam complaints, reports, email deliveries, and sender actions. Activity such as bounces, spam complaints, and low open/click rates can negatively effect your sender reputation.

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  • Subscriber

    A subscriber is a person who has opted-in, or subscribed, to your email list. Your list(s) Email Assurance Grade is determined by the Deliverability C...

  • Stale List

    A stale list is one that has not been mailed to regularly. Usually with a stale list, the sender has failed to mail on a recurring basis OR the subscr...

  • Spam Trap

    A spam trap is an email address that's not actively used, but is actively monitored. Spam traps can be set up to intentionally catch spammers, OR an e...

  • Soft Bounce

    Soft bounces typically indicate a temporary delivery issue for an email address. These bounces can occur because of reasons such as a subscriber's mai...

  • SMTP

    An SMTP server is a computer that receives outgoing mail messages and routes them to their intended recipients. Messages often must pass through sever...